Contact Financial Aid

Mosaic tile
Monitor Your Mason Inbox
We'll contact you through your Mason student email


 
 

Office of Student Financial Aid                                                

1. Tell Us About Yourself 
2. Student Contact Information
If you are submitting this on behalf of your student, please put in their information here. 
Please enter your Mason email, if you have one, the email you used on your application or the email you've been using to contact us.
3. How may we help you? 
Did you know you can view your requirements online?
  1. Visit https://patriotweb.gmu.edu/
  2. Login with your Mason Net ID(username) and password
  3. Select the Financial Aid Tab 
  4. Click on Financial Aid Dashboard. 
  5. On the Home page, select the appropriate Award Year to check the status of your financial aid requirements. 

Please note, not all students will have additional requirements to meet. If you have none, no further action is needed in terms of submitting documents.

However, it is a good practice to review this occasionally as new document requests may be added to your record throughout the year.

Student Accounts and Billing
Your question regarding your billing would likely be better served by our Office of Student Accounts. To submit your question to their office, please visit https://mssccheckin.gmu.edu/.
 
 

 

 

George Mason University | 4400 University Drive | Fairfax VA 22030

Documents

You may submit your documents/forms via mail, fax, or remotely through the Mason Student Service Center’s secure document submission process. Information on how to submit forms online can be found here: https://mssc.gmu.edu/mssc-secure-document-submission/

Citizenship documents must be submitted by the student in-person at the OSFA. If you are unable to appear in-person, please refer to our citizenship document requirements: https://www2.gmu.edu/admissions-aid/financial-aid/eligibility/citizenship

After submitting your documents, please allow a minimum of 7-10 business days for processing. If any additional documentation is still required from you, you will receive an email from the OSFA.

Please do not email sensitive information such as tax returns, social security numbers or other personally identifiable information. Instead, use the secure document submission process, fax to 703-993-2350, or mail to:
Office of Student Financial Aid, 4400 University Drive, 3B5, Fairfax, VA 22030.

FSA Student Loan Ombudsman Group Contact Information

Web: http//studentaid.gov/repay-loans/disputes/prepare
Phone: 877-557-2575
Fax: 606-396-4821
Mail: FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633

Federal Student Aid Complaint Website

https://feedback.studentaid.ed.gov/

 

 

Other Ways to Get in Touch:


Phone

Phone: (703) 993-2000
Fax: (703) 993-2350


Office Location and Hours

The OSFA is located in Student Union Building 1 on the first floor (suite 1100).


Mailing Address

Office of Student Financial Aid
George Mason University
4400 University Drive
MS 3B5
Fairfax, VA 22030-4444